Payouts are initiated 1 (business) day after the event. Once the payout is initiated it takes up to 5 days to arrive.
You'll have to complete the verification process before we can initiate the payout. You can do so on the following link:
This is a requirement from our payment processor and is only required once before your first payout.
You can always email us at email@example.com to ask about the status of your payout.
Status of a payout
You can check the status of a payout from your payout dashboard. Find the dashboard from your payout methods settings -> Bank account -> Open payouts dashboard.
In case there's a dispute with the customer, the payout might take longer, and we might reach out to you to clear up some details.
Cueup will never do chargebacks on your account.
Read more about how you're protected by Cueup here.